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Date: 2015
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/1128545
Description: 3 page(s)
Authors: Mathews, John A
Date: 2015
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/339171
Description: The global industrial system has been amazingly successful in raising productivity and lifting incomes for hundreds of millions of people. But as it expands to come up against global limits, it gives ... More
Date: 2015
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/1128551
Description: 2 page(s)
Date: 2014
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/336598
Description: A key aspect of many services is that they require the customer to participate in coproducing the service product. While customers' involvement is often indispensable for the completion of service pro ... More
Date: 2014
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/336617
Description: Customer equity is defined as the sum of the discounted lifetime values of all of the firm's current and potential customers. The customer equity concept recognizes customers as the primary source of ... More
Date: 2014
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/336599
Description: A customer's lifetime value (CLV) is an estimate of the present value of the future cash flows associated with a particular customer or group of customers. CLV is a forward-looking concept that takes ... More
Date: 2014
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/336364
Description: 5 page(s)
Date: 2013
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/214179
Description: 4 page(s)
Date: 2013
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/214176
Description: 9 page(s)
Authors: Neumann, Ruth
Date: 2010
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/1081109
Description: The PhD is the essential training ground for future scientists, followed by a period as a postdoctoral fellow. Key issues in the training of new scientists are the attraction and retention of students ... More
Date: 2008
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/127901
Description: Politics is the practice of power, and organizational politics the practice of power in organizations. This practice underlies and shapes the formal rationality and authoritative structures of organiz ... More
Date: 2008
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/127907
Description: A post-Fordist economy is one in which the dominant production processes, strategies, and paradigms within the economy are characterized by high levels of product innovation, process variability, and ... More
Date: 2001
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/1092765
Description: 4 page(s)
Authors: Kramar, Robin
Date: 2001
Language: eng
Resource Type: reference entry
Identifier: http://hdl.handle.net/1959.14/1092734
Description: 10 page(s)
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