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Date: 2010
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/120218
Description: Traditionally, psychologists have differentiated three aspects of human learning: cognition, motivation and emotion. Research to date has tended to study these processes in isolation, and the role of ... More
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Reviewed: Reviewed
Date: 2005
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/91335
Description: Consumer complaints often represent the last chance that an organisation has to redress any perceived dissatisfaction that its customers may experience and retain those customers as regular purchasers ... More
Reviewed: Reviewed
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