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Date: 2013
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/212523
Description: The establishment and maintenance of enduring customer-provider relationships remains a primary objective for many service providers. In addition to providing satisfying experiences, customer loyalty ... More
Reviewed: Reviewed
Date: 2012
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/196426
Description: The higher education sector is increasingly facing competition from tertiary providers at both a domestic and international level. This has led to a range of ever more complex challenges with regard t ... More
Full Text: Full Text
Reviewed: Reviewed
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