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Date: 2016
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/1170694
Description: We sought to determine how people worked in practice, how management saw they worked and examine ‘gaps’ between these two ‘views’. In order to see potential differences, we examined workflow managemen ... More
Reviewed: Reviewed
Date: 2014
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/330477
Description: Knowledge Management (KM) as the term implies, is broadly about improving knowledge use within an organisation. At a lower level, Business Process Management (BPM) is the set of management activities ... More
Reviewed: Reviewed
Date: 2011
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/166315
Description: Data-centric modeling approach for workflow specification and design has received considerable attention from research and development communities. An architecture for a workflow management system nam ... More
Reviewed: Reviewed
Date: 2011
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/310322
Description: Over 45% of companies are estimated to use IT Service Management (ITSM) frameworks, yet, these frameworks can be imitated and hence the competitive advantage gained from these will quickly become obso ... More
Full Text: Full Text
Reviewed: Reviewed
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