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Date: 2006
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/222282
Description: This discussion forum addresses the concept of service encounters for pure services over the Web, when businesses are organized along a value network. For these types of pure service offerings, the se ... More
Reviewed: Reviewed
Date: 2006
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/222275
Description: This research addresses the concept of the service value encounter for pure services over the web, when businesses are organised along a virtual service value chain. First, the issue of value creation ... More
Reviewed: Reviewed
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