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Date: 2012
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/167535
Description: The implementation of an automated storage and retrieval system at Macquarie University Library offered clear benefits for managing our collection, but the impact on clients of the library was largely ... More
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Reviewed: Reviewed
Date: 2012
Language: eng
Resource Type: Macquarie University Library Staff Publications Collection
Identifier: http://hdl.handle.net/1959.14/263655
Description: The Macquarie University Library quality framework was developed in 2007 and consists of a biennial client survey, a cycle of service improvement reviews and the ongoing review and assessment of stati ... More
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Date: 2012
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/176009
Description: The new Library at Macquarie University has provided a unique opportunity to completely rethink our approach to service provision, to leverage technology to improve the student experience and to deliv ... More
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Date: 2006
Subject Keyword: 080706 Librarianship | ITIL
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/9465
Description: Macquarie University Library identified a need for a responsive and scalable way of delivering services, particularly IT services, which made best use of existing resources, developed a shared underst ... More
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Date: 2006
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/5536
Description: The reliance on information technology to underpin and support services requires organisations to provide a robust and reliable infrastructure. At Macquarie University Library we aim to achieve this b ... More
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